Skip to content

Rural, Remote And Travelling Families

Rural Speech Pathology For Children, By Video

Rural speech pathology by video lets a child who lives a long way from a speech pathologist, or whose family is on the move, have speech therapy from wherever they are, with no travel. At Online Speech Therapy every session is with Dr Lauren Crumlish (PhD), Certified Practising Speech Pathologist, the same clinician from the assessment on, wherever in Australia the family happens to be.

  • Dr Lauren Crumlish, PhD, Certified Practising Speech Pathologist
  • Australia wide, for children and teenagers up to 18
  • The same clinician at home or on the road
A smiling father carries his toddler on his shoulders in a wide green paddock, with hills and a cloudy blue sky behind them.
A boy with curly hair smiles at a tablet propped on a wooden stand on a table at home.

Rural And Remote Families

When The Nearest Speech Pathologist Is Hours Away

For families in rural and remote areas, the problem is rarely knowing that a child needs help. It is getting to it. A survey of 329 members of a rural and isolated parents' association found families held back by few speech pathologists and little choice of one, long distances, the cost of travel, no public transport, and waiting lists (O'Callaghan, McAllister and Wilson, 2005). Online speech therapy removes the distance and the cost of travel.

  • No drive to a clinic, and no day off school or work for an appointment

  • The same clinician every session, from wherever you are in Australia

  • Assessment and therapy both done by video

  • Works alongside a visiting or school-based service, not instead of it

  • Medicare rebates with a doctor's referral; private health may apply

Getting Started

Starting Online Speech Therapy From A Long Way Out

Online Speech Therapy is an online service: every session is by video. Starting from a rural property, a small town or a caravan is the same four steps.

  1. Check your connection

    Make a test video call from the room your child will use, at the time of day you expect sessions.

    What you need at home for a session
  2. Apply

    Our team reviews every application. Dr Lauren works with a small number of families and has limited availability.

  3. Assessment by video

    Dr Lauren assesses your child on a video call and tells you what she found and what she recommends.

    What an online assessment involves
  4. Sessions wherever you are

    Your child joins each 45 minute session from home or the road, and Dr Lauren runs it.

    How online sessions work from start to finish

Making Online Speech Therapy Work A Long Way From A Clinic

Will satellite or mobile internet work for online speech therapy?

Online speech therapy works on satellite and mobile internet when the connection holds steady for the length of a call. In an Australian study of children's speech pathologists using telehealth during the pandemic, internet stability was the barrier that remained after three months of use (Sutherland and colleagues, 2021).

A few things help on a rural connection:

  • Sit close to the modem, or plug the laptop in with a cable if you can.
  • Ask the rest of the household to stay off streaming and downloads during the session.
  • If your connection is better at some times of day than others, say so when a session time is being agreed.
  • On some connections the sound arrives a moment late. Pausing before answering stops people talking over each other.

If the picture freezes or the call drops, rejoin the same call and the session carries on. How a session lost to the connection is handled is part of the terms explained before therapy starts.

Sharing one device between the family

Many rural households share one computer between work, school and everyone else. Book the device for session time the way you would book the car, and have it charged and logged in ten minutes early. A laptop or tablet works far better than a phone, because the screen is big enough for your child to see the activity and Dr Lauren to see your child's face.

Can online speech therapy work alongside a visiting or school-based service?

Online speech therapy does not have to replace a visiting speech pathologist, a school-based program or a therapy assistant your child already sees. It can run beside them, so your child is not waiting weeks between visits. Australian studies of speech therapy by video in rural schools, run with school staff and therapy assistants, found it workable, and found that regular communication between everyone involved helped (Fairweather, Lincoln and Ramsden, 2016 and 2017). Anything Dr Lauren shares with another service is shared only with your agreement.

Can a child on distance education have speech therapy in the school day?

For a child on distance education, the parent or home tutor who supervises lessons is often already at the table. That suits online speech therapy well, particularly for younger children who need an adult beside them. Session times are agreed with each family when a place is offered and depend on Dr Lauren's availability.

Can a travelling family keep the same speech pathologist?

Speech therapy while travelling is possible: a family on the road for a few months or a year can keep the same speech pathologist the whole way. Dr Lauren is the only clinician at Online Speech Therapy, so there is no handover and no starting again in each town. Sessions are set in Australian Eastern Standard Time all year, so check what a session time means in the time zone you will be in, and when daylight saving moves the clock. Plan sessions for days when you are staying put with a signal you have already tested, rather than a travel day.

What research shows about rural speech pathology and telehealth

Research on rural speech pathology by telehealth, most of it Australian, is encouraging but small. The table sets out the studies most relevant to rural families.

StudyWho took partWhat it found
O'Callaghan, McAllister and Wilson, 2005329 members of a rural and isolated parents' associationFamilies faced few and far-off speech pathologists, travel costs, no public transport, poor awareness of services and waiting lists
Fairweather, Lincoln and Ramsden, 201619 children in rural schools and early childhood settings, by low-bandwidth videoChildren's speech and language skills improved, and parents found the service practical and acceptable
Fairweather, Lincoln and Ramsden, 201711 school leaders and therapy assistants in rural schoolsFeasible and acceptable; technology glitches, workload and communication needed planning
Sutherland and colleagues, 202125 children's speech pathologists after a 3 month telehealth trialInternet stability remained the main technology barrier
Wales, Skinner and Hayman, 2017A review of 7 studies of primary school childrenTelehealth and in-person groups improved by similar amounts on most measures; the evidence is limited but promising

These studies are small, and most were run with school programs rather than families at home. The fuller picture, including the randomised trials, is on what the research on online speech therapy shows. Some needs are better met in the same room; the guide to when online speech therapy suits a child, and when it does not lists them. Other questions families ask before choosing online therapy are answered in the guides for parents.

Paying for sessions from anywhere in Australia

Fees are the same wherever you live. Every child starts with an initial assessment ($590, $890 or $1,290), and sessions are $193, which is one hour of service: 45 minutes of therapy and 15 minutes of preparation and notes. Medicare rebates are available with a doctor's referral; the guide to Medicare, the NDIS and private health for video sessions explains how they apply. See fees in full.

A woman carries a young girl on her back across an open grassy field under a pale sky; both are smiling.

Questions Parents Ask

Rural Speech Therapy Questions, Answered

Can a child in a rural or remote area have speech therapy online?

Yes. A child anywhere in Australia with a steady internet connection and a laptop or tablet can have speech therapy by video. At Online Speech Therapy the assessment and every session are online with Dr Lauren Crumlish (PhD), Certified Practising Speech Pathologist, for children and teenagers up to 18.

Will our satellite or mobile internet be good enough?

Often, yes, if it holds steady for the length of a video call. The best test is a video call from the room your child will use, at the time sessions would run. The technology and set-up page has the full checklist.

What happens if the connection drops during a session?

Rejoin the same call and the session carries on. How a session lost to the connection is handled is part of the terms explained before therapy starts.

Can we keep sessions going while we travel around Australia?

Yes. Every session is by video, so a family on the road keeps the same clinician from anywhere in Australia. Sessions are set in Australian Eastern Standard Time all year, and they work best on days when you are staying put with a signal you have tested.

Can online sessions work alongside our visiting speech pathologist?

Yes. Online speech therapy can run beside a visiting or school-based service rather than replacing it. Anything Dr Lauren shares with another service is shared only with your agreement.

Does a rural family claim Medicare any differently?

No. Medicare rebates are available with a doctor's referral wherever you live, and every session at Online Speech Therapy is by video. The funding guide explains the referral and the claim. Self-managed and plan-managed NDIS participants are welcome; Online Speech Therapy is not a registered NDIS provider.

How much does online speech therapy cost for a rural family?

The same as for any family. The first cost is an initial assessment of $590, $890 or $1,290, then each session is $193 for one hour of service: 45 minutes of therapy by video and 15 minutes of preparation and notes. There is no travel cost.

Does online speech therapy suit every child?

No. It suits many children, but some needs, such as a hearing test or a feeding assessment, are better met in person. The guide to whether online speech therapy is right for your child sets them out.

A young person with curly hair and braces, wearing a denim shirt and white headphones around their neck, smiles at the camera while holding eyeglasses in one hand. A young boy in a white shirt smiles while looking to the left. A person with long brown hair wearing a blue shirt stands indoors, with a bright window and shelves with various items in the background.
A child reaches for a pink teddy bear placed on a table next to a rainbow-shaped wooden toy. Framed floral artwork is visible in the background. A person with curly hair smiles while wearing a white t-shirt and headphones. They are seated indoors with a light-colored background. A young girl with long blond hair and a light purple shirt smiles while sitting on a couch, gesturing with her hand. A woman and a young boy sit outside on a blanket. The woman shows the boy an object, and they both focus on it intently. The background is grassy and blurred.
A person with long hair is looking up and laughing outdoors, wearing a black and white striped shirt. Greenery is in the background. A young boy with brown hair and a grey t-shirt smiling while wearing white earphones. A young child wearing a yellow shirt holds a colored pencil above a piece of paper, appearing focused on drawing. Another person's hand is partially visible beside the child. Small toy vehicles, including two larger trucks and two mini cars, are scattered on a textured brown carpet.
A young child with Down syndrome, wearing a striped shirt, sits on a couch, smiling and raising a hand while looking at an open laptop. A young girl with braided hair sits on a couch, smiling at the camera. She is wearing a green shirt and appears relaxed. A man in a white t-shirt is smiling and looking to the side, surrounded by large green leaves.

Work With Dr Lauren

Apply To Work With Dr Lauren Online

Dr Lauren works with a small number of families and has limited availability. Tell us about your child, and our team will review your application.

Apply Now
  • Online, Australia Wide
  • One Clinician, Every Session
  • Children And Teenagers Up To 18
  • Fees Published
Online Speech Therapy

Your child Who would Dr Lauren be working with?

This takes about three minutes. Online Speech Therapy is online only, Australia wide, for children and teenagers up to 18. It starts with an assessment from $590; sessions are $193.